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Testimonials
from our customers.
| We do strive to provide a superior jewelry buying experience, including the finest possible customer service. Here are some comments from customers who feel we've succeeded! |
| "I just wanted to say thank you for your time and dedication in helping me select and purchase a replacement stone, in addition to having my band repaired and re-set. Your customer service and timeliness were impeccable, and raise the bar for all other jewelers. I could not be happier with the service I received and the final, finished product (both times we have worked with your company). It was such a feeling of relief to have my ring in the hands of reputable people. Micky Roof definitely receives my recommendations and considerations for any other future jewelry purchases. "In fact, when and if I get my old stone re-cut I may be contacting you to have it set in a pendant. I've been looking at some of the designs on the website or perhaps we can have something specially designed to go with my ring. Again, thank you!" - LJ | "My ring arrived today and it is absolutely gorgeous! Hubby allowed me to see it briefly before taking it away, how excruciating... "Thank you for your fast, friendly and warm service. I'll surely mention that on Pricescope." - RM | |
| "Sorry that I didn't get a chance to send you a note yesterday, but I wanted to be sure to let you know that I received the ring yesterday, and I was very pleased. It really is a beautiful stone and an elegant setting. I can't imagine that she won't be very pleased. Thanks for all of your help." - JV | ||
| "I just got the ring today. Yeah, it made it. It looks great! You guys are the greatest. This has been the most pleasurable buying experience I have ever had. You have far exceeded my expectation. You have a customer for life." - JM | "I just wanted to thank you again for helping me with my ring and with all of my questions. It got here bright and early Friday morning as you said it would. It was even better than I had hoped for. My fiancée (she said yes, by the way) is very happy with it, and is convinced that I must have sold the farm to get it. She isn't usually the type of person who is super outspoken about her excitement, but she was ecstatic to say the least. She wanted to show everyone she had ever met. I want you to know that I got far more than I was thinking I'd be able to with my budget. I had looked locally - I priced a similar stone through them and they were going to give me 'the best deal they possibly could.' Your price for the completed ring saved me over $2000 from their best deal and I got a better diamond from you too! "Thank you, sincerely, for your help and the time that you spent to do everything for me, it really made this an easy task for me. I was a little hesitant to purchase an engagement ring over the internet, email & telephone like that, but I couldn't be happier and I will definitely be recommending Micky Roof to all of my friends." - JF | |
| "Showed up at 11:30 and impressed everyone at the office. She got it at 6:30, rolled over and wet herself like a puppy. Very nice - thanks." - PK | ||
| "I just received the ring. What a nice pre-holiday surprise! It really came out great and fits perfectly. Thanks for providing such excellent service!" - TC | ||
| "At long last! After many months my mom's rings have been replaced, perfectly sized, and she is unbelievably happy! How can I ever thank you? "From the very beginning I knew I was in over my head - no knowledge of diamonds, no picture of the original mounting I was trying to substitute, and thousands of miles away besides. I simply felt overwhelmed. Until I talked to you. Your understanding and patience, the information and pictures you sent - all of this was appreciated more than you will ever know. Today's happy ending, I know, in no small measure is due to you and Micky Roof Jewelers, and I thank all of you from the bottom of my heart! - MD | "The ring arrived today and it is stunning. I appreciate the personal attention and concern you gave throughout the process. Hearing a woman's voice on my answering machine and deciding to leave a cryptic message in case it was a surprise was most thoughtful. This is the kind of attentiveness I wouldn't expect from a brick and mortar store, much less from a transaction conducted mostly over the internet. Your estimation of the times when the ring would pass through various stages of the process were spot on. I came for the low prices, but I will return for the service." - CS | |
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Member, Jewelers of America
Member, Society of
Member, Manufacturing Jewelers Insured by Jewelers Mutual
Hours of Operation (U.S. Eastern Time): 800-711-7279 · info@mickyroof.com
301 Taughannock Boulevard |
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| Copyright© 2006 Micky Roof Jewelers. All rights reserved. | |||
